Technical Support for English Speaking Customers

@Teleperformance Greece δημοσιεύτηκε 3 εβδομάδες πριν

Περιγραφή εργασίας

Do you have excellent communication skills in English?
Work with our Technical Support team for English Speaking Customers. We are hiring English speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.

What your responsibilities will be:
Answering inquiries about products specification via phone, chat and email
Providing troubleshooting for various technical issues
Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
Performing data entry
Job requirements:
Excellent communication skills in English (near native level)
Experience in customer service will be appreciated, but not required.
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
Hardware and software Medium to advanced knowledge
Prior experience in technical support will be considered as an advantage

What we offer:
Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 10.000 people from 109 nationalities.

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